Returns & Exchanges
Due to the perishable nature of our small-batch nut butter products, we cannot accept returns once a jar has been shipped. However, if your order arrives damaged or incorrect, we are committed to making it right with a replacement or store credit.
Inspect Your Shipment
Upon arrival, please check your peanut butter jars for any signs of damage or leakage that may have occurred during transit.
Document the Issue
Take clear photos of the shipping box and the specific product issue to help our quality control team process your request.
Contact Support
Email our Nerdy Nuts support team within 7 days of delivery with your order number and the photos you captured.
Resolution Process
Once approved, we will issue a replacement shipment or a digital gift card for the value of the affected items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing